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We use and retain data about you to improve the experience of using the site and the quality of service provided, in compliance with the provisions of Law no. 677/2001 on the Protection of Individuals with regard to the Processing of Personal Data and the Free Movement of such Data, as amended and supplemented by Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, as well as Regulation (EU) 679/2016. These data are: email address, encrypted password, contact details of the recipient for the purpose of delivering the order with success, buyer data for contacting placed orders and billing. We do not hold and do not ask for card data (VISA, MASTERCARD, etc.) with which payments or account authentication data are made confirming payments (PayPal, HomeBank, etc.).

We share the recipient's and not the buyer's data only with local partners to allow delivery of the order.

Full control

It is your choice if you want to cancel our services! If you want to completely delete your data (account, newsletter subscription) contact us on email.

Share data with third parties

Flowersromania.net transmits personal data (such as telephone, name, email, address) to third parties only in accordance with the law and only for the purpose of performing the service contracted by the clients who transmitted those personal data. The organizations that can receive this personal data are local florists involved in making orders, couriers involved in order delivery, RomCard payment processor and Libra Bank payment service integrator. To provide related services, the IP address of the device used by a visitor or client on our site may be recorded by services such as Yandex Metrica, Facebook, Google Analytics. These services can place cookies on your device.

User rights on personal data

According to GDPR, flori.ro customers have the following rights:

  • - right of access to data: The right to ask SC Van Hort Trade SRL if and what data is processed about you. The application can be made free of charge once a year at flori@flori.ro; Repeatedly unreasonable requests may be refused or can be honored for a reasonable fee.
  • - the right to rectify the data: the right to ask SC Van Hort Trade SRL to update / rectify the provided data whose processing does not comply with the provisions of Law no. 677/2001. Applications made by email will be made within 5 days of receiving the request. Some data may be edited by you in your client account and do not require our intervention.
  • - the right to delete (the "right to be forgotten"): the right to ask SC Van Hort Trade SRL to delete your personal data. This right can be exercised only in the legal situation or in such a way that it does not prevent our company from exercising any legal obligation towards the state institutions.
  • - the right to restrict: the right to require SC Van Hort Trade SRL to restrict the processing of personal data only to certain activities. We will comply with this requirement if it does not prevent us from honoring legal obligations relating to billing or any other nature.
  • - the right to address to competent bodies by filing a complaint or complaint
  • - the right not to be subject to an individual decision taken on the basis of an automatic processing
  • - data portability: the right to request stored personal data in an accessible format (eg XML) so that it can be "ported" to another organization or company

In order to exercise the above mentioned rights please send a message to flori@flori.ro, the contact person: Calin Mihai

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