Do you deliver in this city ... ? On what dates can it be delivered?

We can deliver in the localities listed below. Choose the desired location to see the available delivery dates.

I placed an order and I want to know if everything is ok and when it will be delivered ?

If you did not receive the order confirmation email, also check the SPAM folder.
You can track the status of the order on the order status page.

Orders are delivered on the date you choose at the time of placement.
If you mentioned a time interval and it passed does not mean that we forgot your order but probably we did not find anyone and we will return later or when requested by the person receiving the flowers.
IF THERE ARE PROBLEMS WITH DELIVERY, WE WILL CONTACT YOU.

What happens if you do not find the recipient?

We offer delivery of floral bouquets and floral arrangements at home, at headquarters, banks, institutions, hospitals, restaurants or any other location. If our delivery agent does not find a recipient at the delivery address, he can:

• 1. come back later
• 2. deliver to a relative, colleague or other person present at the address
• 3. contact the recipient (we always try not to divulge delivery details to keep the surprise)

If you have information about the recipient's schedule and you can indicate a preferred delivery interval, you can do so in the field of observations for each arrangement in the shopping cart.

How do I get the invoice?

If the buyer is a legal person, for the invoice to be issued with the data of the legal person (company, government institution, etc.), the fields for legal entities must be filled in the form with the data of the buyer (this is filled in when placing the order after completing the delivery address)

How can I pay ?

More details about payment you can find here.

Can I choose a delivery hour ?

You can indicate a preferred delivery interval, we will try to respect it, but we can not guarantee delivery within that range.

If you did not find the answer you want and you need to contact us: